🔒 Data Protection

E2bit Privacy Policy — Your Data, Our Responsibility

Protecting your personal information is our top priority. Read this Privacy Policy to understand how we collect, use, and safeguard your data.

Last Updated: January 1, 2026
In Bengali
Read time: ~7 minutes

Summary: e2bit respects your privacy. We collect only what is necessary, never sell your data to third parties, and uphold the highest industry security standards.

1. Introduction & Scope

e2bitWelcome to . This Privacy Policy Describes how we collect, use, store, and protect your personal information. By using the e2bit platform, you agree to this Privacy Policy.

This policy applies to our website, mobile application, and all e2bit services. We comply with applicable data protection laws in Bangladesh as well as international standards.

Our Privacy Policy If you have any questions about this, feel free to reach out to us at any time. Our dedicated Privacy Team is ready to address all your queries.

This Privacy Policy is available in both English and Bengali. In the event of any conflict, the Bengali version shall be considered authoritative.

2. What Information We Collect

e2bit We collect two types of information — data you provide directly and data collected automatically. We only gather what is strictly necessary to deliver our services.

Data Type What We Collect Reason for Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Registration & Communication
Financial Information BKash/Nagad number, transaction history Payment Processing
Device Information IP address, browser type, operating system Security & Fraud Prevention
Usage Data Betting history, login times, page visits Service Improvement & Personalization
Cookie Data Session data, preference settings Improving User Experience

We never store your payment card number, CVV, or full bank account details. All financial transactions are processed through encrypted channels.

3. How We Use Your Information

e2bit Your data is used only for specific purposes. We never use your information for irrelevant advertising or unauthorised ends. The primary purposes for which we use your data are outlined below.

  • Account Management: For registration, login, and account-related communications.
  • Service Delivery: To process bets, handle payments, and pay out winnings.
  • Security Assurance: To prevent fraud, money laundering, and unauthorised access.
  • Legal Compliance: To meet KYC, AML (Anti-Money Laundering), and other regulatory obligations.
  • Service Improvement: To analyse user experience and improve the platform.
  • Contact: To send you important updates, promotional offers, and support-related communications.
  • Responsible Gaming: To monitor your gaming behaviour and provide support when needed.

Marketing Communications: You can unsubscribe from our promotional emails or SMS at any time. However, important account and security-related messages will continue to be sent.

4. Who We Share Your Data With

e2bit never sells your personal data. However, limited information may be shared with trusted third parties in certain specific circumstances.

  • Payment Processors: To process transactions with payment partners including bKash and Nagad.
  • Identity Verification Service: With authorized agencies to complete the KYC process.
  • Law Enforcement Agencies: Where required by court order or legal obligation.
  • Security Partners: To help detect and prevent fraud.
  • Analytics Services: Anonymised and aggregated data for service improvement.

All third parties we work with are bound by strict confidentiality agreements. They may only use your data for specified purposes and within defined time limits.

5. Data Protection Measures

To protect your data e2bit has adopted the highest industry-standard technical and organisational measures. Our security infrastructure is regularly tested and audited by independent third parties.

  • 256-bit SSL Encryption: All data transmissions are carried out over encrypted channels.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Firewall & DDoS Protection: Protection at the server and network level.
  • Regular Security Audits: Penetration testing conducted by an independent expert team.
  • Data Minimisation: Only the minimum necessary data is collected and stored.
  • Staff Training: All staff receive regular training on data protection.

In the Event of a Data Breach: In the event of a data breach, we will notify affected users within 72 hours and take swift corrective action.

6. Cookie Policy

e2bit The website uses cookies to improve your experience. Cookies are small text files stored in your browser that help remember your session and preferences.

  • Essential Cookies: For login sessions and security purposes — these cannot be disabled.
  • Functional Cookies: To remember your language preference and interface settings.
  • Analytics Cookies: For website usage analytics — you can opt out at any time.
  • Marketing Cookies: To show you relevant offers — based on your consent.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the availability of certain platform features.

7. Your Privacy Rights

e2bitAs a registered user of e2bit, you have a number of important rights over your own data. We respect these rights and are committed to helping you exercise them.

Right to Access — the right to know what information we hold about you
Right to Rectification — the right to request correction of inaccurate or incomplete information
Right to Erasure — request deletion of your data under certain conditions
Right to Restrict Processing — Right to Object to the Use of Your Data
Data Portability — the right to receive your data in a machine-readable format
Right to Object — object to certain types of data processing

To exercise any of your rights support@e2bit.bet Email us at the address provided. We will respond to your request within 30 days.

8. Data Retention Period

e2bit does not retain your data beyond the period for which it is needed. Retention periods depend on the type of data and applicable legal requirements.

Data Type Retention Period
Account Information 5 years after account closure
Transaction Records 7 years as required by legal obligations
KYC Documents 5 years after account closure
Log Files 90 days
Marketing Information Effective immediately upon unsubscribing
Cookie Data End of session or maximum 1 year

9. Protection of Minors' Data

e2bit Strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18. Age verification is in place at the time of registration.

If we have reason to believe a minor has registered, we will immediately close the account and delete all associated data. If you believe your child has registered on our platform, please contact us right away.

10. Privacy Policy Updates

e2bit If needed, please use this Privacy Policy may be updated. You will be notified by email in advance of any significant changes. The "Last Updated" date at the top of this page is always kept current.

Continuing to use the platform after any changes have been made constitutes acceptance of the updated Privacy Policy. We recommend visiting this page regularly to stay informed.

Contact: For any privacy-related questions or concerns: support@e2bit.bet

FAQ

Frequently Asked Questions About the Privacy Policy

No, e2bit never sells your personal data to third parties. We only share limited information with partners necessary for service delivery, and strictly under confidentiality agreements.

Even after account closure, certain data is retained for a specified period due to legal obligations. Transaction records are kept for 7 years and KYC documents for 5 years. After these periods, all data is permanently deleted.

Yes, you have full right to access your data. Send a request to support@e2bit.bet and we'll provide a detailed report of all information we hold about you within 30 days.

Only with your consent. If you opt in to marketing communications at registration, we may send you promotional SMS messages. You can opt out at any time via your account settings or by emailing support@e2bit.bet.

In some cases, we work with international service providers — such as cloud storage or security services. In these instances, all data remains encrypted and handled in accordance with international data protection standards.

How We Protect Your Privacy

Discover the core pillars of privacy protection at e2bit

End-to-End Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption, making it virtually impossible for hackers or third parties to access or steal.

Strict KYC Verification

To maintain a safe environment, we verify the identity of all users. This protects you from fraud and unauthorised access.

24/7 Security Monitoring

Our security team monitors the platform around the clock. Any suspicious activity is acted upon immediately.

Transparent Data Policy

What data we collect, why we collect it, and how long we keep it — all clearly stated. No hidden data collection.

User Controls

You have full control over your personal data. You can request to view, correct, or delete it at any time.

Regular Security Audits

Independent security experts conduct regular audits of our systems, ensuring that our Privacy Policy is effectively upheld in practice.

Your Data Is Safe — Get Started Now

Your privacy is fully protected at e2bit. Trust in our robust security measures and transparent policies — join us today.

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